The Solar Trader

Shopping with the Solar Trader

You can buy our products on-line using your credit card. Alternatively you can send us a cheque or we can take credit card payment over the phone. We try hard to make buying on-line as simple and safe as possible. We use a secure server and we protect your privacy. Our delivery and returns policies mean that if you are not happy with your goods we will provide a refund.

How do I make a purchase?

• You can see our prices in Pounds Sterling £.
• Click on the "add to cart" button next to the product you wish to purchase, and it will be automatically added to your shopping cart.
• When you have finished making your selection(s), press the shopping cart picture or the "Checkout" button in the top menu. Once you are in the shopping cart pages select the shipping zone required and click the "recalculate" button to obtain the final price, then click on the "Go to payments" button, and you will be asked for some delivery and payment details.
• You will receive e-mail notifications when we receive your order, when your order has been accepted, and when we dispatch the goods.

How do I pay?

• We accept most major credit cards or cheques in either Pounds Sterling £, Euros € or US Dollars $. Alternatively, please e-mail us for details if you wish to pay by bank transfer.
  

Will I get an invoice?

• Yes. A VAT invoice will be included with your delivery.
• VAT at 15% is included in the prices displayed.

Currency

• Prices are shown in Pounds sterling. If you are making a purchase from outside the UK using a credit card then your card provider will charge your card the equivalent amount in your local currency. The exchange rate is determined by your card provider.
• If you are purchasing from within the EU you will be charged VAT at 15% which is included in the price shown on the web site.
• If you are purchasing from outside the EU you will not be charged VAT so your price will be lower than that displayed on the web site.

If things go wrong...

• To ensure that we provide you with the best possible service, we want to know when things go wrong. Please tell us of any complaints via our contacts page.
• We will endeavour to respond to all complaints within two working days, and to keep you informed of progress.
• You have the right to no-charge mediation by SafeBuy.

See our...

• Terms and conditions
• Returns policy
• Delivery Policy
• Privacy policy
• Security policy

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Products

• The Solar TRADER top level
  • New Products
  • Solar Powered Gifts
  • Solar Powered Models
  • Green Energy Fun
  • Solar Caps
  • Solar Garden Lights
  • Solar Gadgets
  • Solar Panels
  • Charge Controllers
  • Low Volt Solar Cells
  • All Products